Tenants Advice

Damp & Mould Issues

We are the housing disrepair claim experts!

or call Legal HD on 0161 974 7350

Browse our Tenants Advice below for help and guidance about your housing disrepair.

What do I do about damp and mould in my council house?

If you’re dealing with damp and mould in your council house, it’s important to act quickly — both for your health and to protect your legal rights.

Start by reporting the issue to your local council in writing. Include photos of the affected areas and any details about how it’s impacting your health, belongings, or daily life. Keep a record of all communication.

The council has a legal duty to keep your home in a safe and habitable condition. This includes fixing the cause of damp and mould — not just painting over it. Causes can range from leaks and poor ventilation to structural problems, and it’s the council’s responsibility to investigate and repair them.

If they delay or fail to act, you may have the right to escalate your complaint, take legal action, or even claim compensation.

At Legal HD, we help tenants living in unsafe conditions get the support and repairs they’re entitled to. If your council isn’t taking damp and mould seriously, get in touch with our team — we’re here to make sure your voice is heard and your home is safe.

Awaab's Law to improve living conditions in social housing
How to identify different types of damp

Your questions, answered.

Is mould a health risk in my council property?2025-05-21T16:38:01+01:00

Yes, mould in your council property can be a serious health risk, especially if left untreated. Mould spores can trigger respiratory problems, allergies, and other health issues, particularly for children, the elderly, or people with existing conditions like asthma or weakened immune systems.

If you notice mould in your home, it’s important to report it to the council immediately, as they have a legal duty to address the cause — whether it’s a leak, poor ventilation, or structural issues. Mould can also indicate dampness, which, if left unaddressed, can worsen and cause long-term damage to both your property and your health.

The council must ensure your home is safe and habitable. If the mould problem is affecting your wellbeing and the council fails to act within a reasonable timeframe, you may be entitled to compensation or even take legal action.

At Legal HD, we help tenants whose health is at risk due to disrepair, including mould issues. If your council isn’t responding, get in touch — we’re here to help protect your health and your home.

Our drains are blocked in our council housing2025-05-21T16:40:34+01:00

If the drains are blocked in your council property, it’s the council’s responsibility to sort it out — especially if it’s causing flooding, foul smells, or is affecting your ability to use sinks, toilets, or baths.

Start by reporting the problem immediately to your council’s housing repairs team. Describe the issue clearly, including when it started and how it’s affecting your home. If possible, take photos or videos as evidence and keep a record of all communication.

Blocked drains are usually classed as an urgent repair, meaning the council should respond within a few days — or sooner if the issue is severe. They are legally required to maintain the plumbing and drainage systems in your home, including any shared or communal pipework.

There are leaking pipes in my council property2025-05-21T16:40:54+01:00

If you’ve got leaking pipes in your council property, it’s important to act quickly — both to prevent further damage and to protect your rights as a tenant.

Start by reporting the leak to the council’s housing repairs team immediately. Clearly explain where the leak is, how long it’s been happening, and any damage it’s caused (such as damp, mould, or damage to your belongings). Take photos or videos and keep a written record of every report or conversation.

Leaks are usually classed as an urgent repair, especially if they’re causing water damage, affecting your heating or plumbing, or posing a risk to your health and safety. The council has a legal duty to maintain the plumbing system and fix leaks within a reasonable timeframe.

If they delay or ignore your request, you may be entitled to escalate the issue, make a formal complaint, or even take legal action. In some cases, you could also claim compensation.

Specialist housing disrepair call handlers

Start a housing disrepair claim

We offer No Win No Fee and have a high success rate with a wide range of housing disrepair claims.

Go to Top