The council is not fixing my damaged ceiling

If the council is not fixing your damaged ceiling, it’s important to act quickly, as this could be a sign of a larger issue, such as a roof leak or structural damage. The council is legally obligated to maintain the structure of your home, including the ceiling, and should carry out repairs in a timely manner.

You should contact the housing repairs team and report the damage, providing as much detail as possible about the issue. If the damage is due to a leak or water ingress, make sure to highlight any signs of damp or mould, as this could worsen over time. It’s also helpful to keep a record of when you reported the issue and any reference numbers or responses from the council.

If the council delays the repair or fails to act within a reasonable timeframe, you may have the right to escalate the complaint or seek compensation. In some cases, legal action may be necessary to ensure your home is properly maintained.