How do I know I am eligible to make a housing disrepair claim?

If ALL of these apply, you:

• are renting your accommodation from a housing association, through social housing or through a local authority
• have reported a problem with the condition of the property directly to the landlord
• have given the landlord a reasonable time period to resolve the issue
• are still living with the problem unresolved

Then you are eligible to make a housing disrepair claim. If you contact our claims team we can go through all these details with you to confirm your eligibility.