Rising damp in council property advice

If you’re dealing with rising damp in your council property, it’s important to know that the council has a legal duty to fix the issue and keep your home in a safe, liveable condition.

Rising damp occurs when moisture from the ground travels up through the walls and floors. It can lead to peeling paint, crumbling plaster, a musty smell, and even health problems — especially for young children, the elderly, or anyone with respiratory issues.

Step 1: Report it to the council
Contact the housing repairs team and describe the signs of damp clearly. Point out any damage to your property or belongings, and mention any impact on your health.

Step 2: Keep records
Take photos, videos, and keep copies of all correspondence with the council. Note any delays or lack of action.

Step 3: Know your rights
The council must investigate and deal with the source of the damp — not just cover it up. If they fail to act, you could be entitled to compensation or may be able to take legal action.