The boiler is not working in my council house

If the boiler is not working in your council property, the council is responsible for fixing it, as they are legally required to maintain essential services like heating and hot water. You should report the issue to the council’s housing repairs team as soon as possible, explaining the problem in detail and highlighting the impact on your daily life, especially if it’s affecting your health or comfort, particularly during colder months.

The council must address boiler problems promptly, especially if it leaves you without hot water or heating, as this could pose a risk to your wellbeing. If the issue isn’t fixed within a reasonable time, or the council fails to take action, you may be entitled to escalate your complaint or even pursue legal action. At Legal HD, we help tenants whose boiler issues are not being addressed, ensuring that your rights are protected and repairs are carried out. If you’re facing delays, contact us for expert guidance and support.