There is faulty wiring in my council property

If you suspect faulty wiring in your council property, it’s important to act immediately, as this can pose a serious safety risk, including the risk of electrical fires or electrocution.

Step 1: Report it to the council
Contact your local council’s housing repairs team as soon as possible to report the faulty wiring. Provide as much detail as you can, such as the areas affected, any visible damage, or any electrical issues like flickering lights or sparking outlets. If you believe the fault is dangerous, emphasise that it is an emergency repair.

Step 2: Document the issue
Keep a record of your report, including the date, time, and any reference number. If possible, take photos or videos of the faulty wiring to support your case.

Step 3: Await action
The council is legally required to maintain electrical safety in your property, and they should address the issue promptly. If the wiring presents an immediate danger, they should act within hours or the same day.

Step 4: Escalate if necessary
If the council doesn’t resolve the problem within a reasonable time, you may have the right to escalate the complaint or even pursue legal action for disrepair or compensation.