What is the landlord responsible for in my rented accommodation?

In order to fulfil their duties as a landlord, they must manage and maintain the following:

• Property structure – roof, walls, ceilings, floors and windows
• Property fittings – bathroom, toilet and kitchen fittings, plus associated pipes and drains
• Welfare infrastructure – heating and water systems and associated pipework
• Alarms – security, fire and other safety alarms
• Safety – gas appliances, electrical safety, any ventilation systems

You are entitled to report any problems with these above items and to expect the landlord to repair or resolve them free-of-charge. If they do not and the problems stay unresolved or deteriorate further, you may be eligible to make a claim.