What repairs does the council cover?

The council is responsible for carrying out most major repairs to your council property. This includes keeping the structure and exterior of the building in good condition — such as the roof, walls, windows, doors, and drains. They must also maintain essential services like heating, hot water, gas, electricity, and sanitation.

Repairs to shared areas in blocks of flats, like stairwells, lifts, and communal lighting, are also typically covered by the council. If you’ve reported an issue and it’s affecting your health, safety, or security — such as a broken boiler in winter or serious damp and mould — the council is expected to act promptly.

However, tenants are usually responsible for minor repairs and day-to-day maintenance, like replacing light bulbs, unblocking sinks, or looking after their garden (if applicable).

If your council isn’t carrying out repairs within a reasonable timeframe, or if the disrepair is affecting your health and wellbeing, you may have grounds to take legal action.