Are you eligible to make a housing disrepair claim?

Not everyone is eligible to make a housing disrepair claim against Metropolitan Thames Valley Housing, so check below to see if you are. Can you answer ‘yes’ to all these statements?

  • I am a registered tenant of Metropolitan Thames Valley Housing
  • I have made a formal disrepair complaint direct to Metropolitan Thames Valley Housing
  • I have given Metropolitan Thames Valley Housing a reasonable period of time to fix the issue
  • I am still living in the accommodation with the disrepair issue still outstanding

If you can answer ‘yes’ to all these statements then you are eligible to make a claim, so contact our team at Legal HD today.

About Metropolitan Thames Valley Housing

Metropolitan Thames Valley Housing was formed from a merger between Metropolitan Housing and Thames Valley Housing. It has around 57,000 properties mainly located in the London area, but also covering the southeast, East Midlands and the East of England.

Like any other landlord, Metropolitan Thames Valley Housing has a duty to provide safe and comfortable rented accommodation, and should respond in a timely manner when disrepair complaints are raised. If you think this has not been the case and can provide evidence of how this has affected you, contact Legal HD and we can help you start a claim against Metropolitan Thames Valley Housing today.

What can I claim for?

We will consider your claim on a no-win-no-fee basis if we think you have a valid case and can provide evidence of this. When we pursue your claim we will be looking to secure for you:

  • Any costs incurred in living with the issue
  • Any costs of belongings damaged in living with the issue
  • Compensation for health affects linked to the issue
  • Compensation for your inconvenience in living with the issue

Common disrepair issues that your landlord is responsible for include:

  • Damp problems
  • Mould problems
  • External damage
  • Water leaks
  • Structural issues
  • Faulty heating
  • Faulty electrics
  • Infestations

If you have reported any of these issues to your landlord and they have not responded, then contact Legal HD and we can help you start a claim against Metropolitan Thames Valley Housing today.

No Win No Fee Metropolitan Thames Valley Housing Housing Disrepair Claims

At Legal HD we will handle your claim on a no win, no fee basis. This means that if your claim is unsuccessful you will not pay for our services. Contact our housing disrepair team today on 0161 974 7350 to find out if you are eligible to make a housing disrepair claim.

Andrew Dow - Legal HD Co-Founder
Peter Hartley - Legal HD Co-Founder

Start Your Claim

Do you believe you have a case to make a housing disrepair claim against Metropolitan Thames Valley Housing? If so, contact Legal HD today via the form below or call us on 0161 974 7350 today.

What problems can be included in a housing disrepair claim?

  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen

  • Infestations – vermin or insects

  • Structural issues – evidence of walls, plaster or roof damage

  • Faulty heating, boilers and radiators

  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring

Call Legal HD today on 0161 974 7350 or

How It Works

Start Your Claim

Start Your Claim

Start by telling us about your case. You can do this online, by email or by telephone.

Your Case Reviewed

Your Case Reviewed

Our housing disrepair experts will review your case and will outline the next steps in the claims process.

Claim Compensation

Claim Compensation

If we think you have a case, we’ll work with you every step of the way to claiming the compensation you deserve.

Metropolitan Thames Valley Housing

Start a housing disrepair claim

We offer No Win No Fee and have a high success rate with a wide range of housing disrepair claims.