Notting Hill Genesis Housing were formed in 2018 from the merger of two separate housing associations, Notting Hill and Genesis. They are responsible for around 60,000 properties in London and the South East. These properties house around 130,000 people. Notting Hill Genesis Housing believe in creating new communities but still have a legal duty to look after the safety and wellbeing of their tenants through the provision of comfortable and appropriate housing, and if you feel that Notting Hill Genesis Housing have failed in this duty, by not responding to a repair complaint, then you should contact Legal HD today and start a housing disrepair claim against Notting Hill Genesis Housing.

Am I eligible to make a housing disrepair claim?

You can make a valid claim for housing disrepair compensation if you can state all of the following:

  • You are a registered tenant of Notting Hill Genesis Housing
  • You have reported a disrepair issue directly to Notting Hill Genesis Housing
  • You have given Notting Hill Genesis Housing a reasonable period of time to resolve the issue
  • You are still living in the same property with the issue unresolved

Contact Legal HD if these apply to you and we can help you make a housing disrepair claim against Notting Hill Genesis Housing today.

What can I claim for?

If you are successful in making a housing disrepair claim against Notting Hill Genesis Housing, you can claim for:

  • Any costs incurred in living with the repair issue
  • Any damage to your property caused by the repair issue
  • Health issues as a result of living with the repair issue
  • General inconvenience and discomfort

As long as there is evidence that these have been directly caused by the disrepair issue.

In terms of what repair issues you can claim for, these typically include:

  • Damp problems
  • Mould problems
  • External damage
  • Water leaks
  • Structural issues
  • Faulty heating
  • Faulty electrics
  • Infestations

However, if you caused the disrepair issue yourself through neglect or unruly behaviour, your claim against the landlord may not be valid.

Contact Legal HD and we will help support you in making a housing disrepair claim

Our experienced claims team are experts in this specialist area of the law, and our aim is to help secure compensation for your costs, health and inconvenience, so contact our team today.

No Win No Fee Notting Hill Genesis Housing Housing Disrepair Claims

At Legal HD we will handle your claim on a no win, no fee basis. This means that if your claim is unsuccessful you will not pay for our services. Contact our housing disrepair team today on 0161 974 7350 to find out if you are eligible to make a housing disrepair claim.

Andrew Dow - Legal HD Co-Founder
Peter Hartley - Legal HD Co-Founder

Start Your Claim

Do you believe you have a case to make a housing disrepair claim against Notting Hill Genesis Housing? If so, contact Legal HD today via the form below or call us on 0161 974 7350 today.

What problems can be included in a housing disrepair claim?

  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen
  • Infestations – vermin or insects

  • Structural issues – evidence of walls, plaster or roof damage

  • Faulty heating, boilers and radiators

  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring

Call Legal HD today on 0161 974 7350 or

How It Works

Start Your Claim

Start Your Claim

Start by telling us about your case. You can do this online, by email or by telephone.

Your Case Reviewed

Your Case Reviewed

Our housing disrepair experts will review your case and will outline the next steps in the claims process.

Claim Compensation

Claim Compensation

If we think you have a case, we’ll work with you every step of the way to claiming the compensation you deserve.

Notting Hill Genesis

Start a housing disrepair claim

We offer No Win No Fee and have a high success rate with a wide range of housing disrepair claims.