What qualifies as a housing disrepair issue?

Sanctuary Housing provides various types of accommodation across England and Scotland, but whatever type of accommodation it is, their basic duty to tenants does not change. Sanctuary Housing must provide a safe and comfortable home for tenants, and this includes responding to repair issues in a timely manner when they are reported.

So if you have not caused the damage or repair issue yourself, you can expect the following problems to be dealt with by Sanctuary Housing:

  • Damp problems
  • Mould and damaged plasterwork
  • Rotting or damaged windows
  • Water leaks or signs of water leaks (internally and externally) from damaged roofs, ceilings, pipes and gutters
  • Faulty heating, boilers and radiators
  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring
  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen
  • Infestations – vermin or insects
  • Structural issues – evidence of walls, plaster or roof damage
  • External damage – brickwork, paths, fences and gates

Contact Legal HD today – the housing disrepair claim specialists – to start a Sanctuary Housing compensation claim, if you have reported one of these problems and it has not been resolved.

What does my compensation claim cover?

If you start a housing disrepair claim today then Legal HD can help you recover costs incurred in addition to compensation to cover distress and inconvenience. So a housing disrepair claim can cover:

  • Damage to possessions caused by the disrepair issue
  • Damage to health or medical costs caused by the disrepair issue
  • Costs incurred dealing with the disrepair issue
  • Compensation for your discomfort and inconvenience

Sanctuary Housing have neglected their duty as landlords if you have had to live with an unresolved repair issue for an unreasonable period of time, so if this is the case, contact Legal HD and start a housing disrepair claim today.

Am I eligible to make a housing disrepair claim?

You are eligible to claim for housing association disrepairs against Sanctuary Housing if:

  • You are renting accommodation from Sanctuary Housing
  • You have reported a repair issue directly to Sanctuary Housing
  • Sanctuary Housing have not responded after a reasonable time period
  • You are still living in the property with the disrepair issue

Legal HD can offer you a free consultation to establish the validity of your claim, but if all the above statements apply to you, you can make a Sanctuary Housing disrepair claim, so contact Legal HD today on email info@LegalHD.co.uk or phone 01619747350 and our friendly, specialist experts can help you through the whole process and secure you suitable compensation.

Don’t wait for a repair that will never happen and secure the compensation you deserve today!

No Win No Fee Sanctuary Housing Housing Disrepair Claims

At Legal HD we will handle your claim on a no win, no fee basis. This means that if your claim is unsuccessful you will not pay for our services. Contact our housing disrepair team today on 0161 974 7350 to find out if you are eligible to make a housing disrepair claim.

Andrew Dow - Legal HD Co-Founder
Peter Hartley - Legal HD Co-Founder

Start Your Claim

Do you believe you have a case to make a housing disrepair claim against Sanctuary Housing? If so, contact Legal HD today via the form below or call us on 0161 974 7350 today.

What problems can be included in a housing disrepair claim?

  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen
  • Infestations – vermin or insects

  • Structural issues – evidence of walls, plaster or roof damage

  • Faulty heating, boilers and radiators

  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring

Call Legal HD today on 0161 974 7350 or

How It Works

Start Your Claim

Start Your Claim

Start by telling us about your case. You can do this online, by email or by telephone.

Your Case Reviewed

Your Case Reviewed

Our housing disrepair experts will review your case and will outline the next steps in the claims process.

Claim Compensation

Claim Compensation

If we think you have a case, we’ll work with you every step of the way to claiming the compensation you deserve.

Sanctuary Housing Association

Start a housing disrepair claim

We offer No Win No Fee and have a high success rate with a wide range of housing disrepair claims.