Can I make a housing disrepair claim?

You will be eligible to make a housing disrepair claim if ALL of these apply to you:

  • You are renting your accommodation from Southern Housing
  • You have reported a problem with the condition of the property directly to the landlord
  • You have given Southern Housing a reasonable time period to resolve the issue
  • You are still living with the problem unresolved

If these all apply to you then you can contact us today and start a Southern Housing disrepair claim.

What is included in a housing disrepair claim?

Southern Housing provide various types of accommodation in London, the South East, the Isle of Wight and in the Midlands. When you signed a contract for rented accommodation with Southern Housing, they took on the responsibility of providing a safe and comfortable property and suitable living conditions. So when a repair issue occurs that you are not responsible for, Southern Housing must respond and resolve that issue in a timely fashion.

Common disrepair issues include:

  • Damp problems
  • Mould and damaged plasterwork
  • Rotting or damaged windows
  • Water leaks or signs of water leaks (internally and externally) from damaged roofs, ceilings, pipes and gutters
  • Faulty heating, boilers and radiators
  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring
  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen
  • Infestations – vermin or insects
  • Structural issues – evidence of walls, plaster or roof damage
  • External damage – brickwork, paths, fences and gates

You should not have to live with these types of problem in your rented accommodation, so you should report these directly to your landlord. You then need to give them a reasonable period of time to respond, but if they don’t you can make a housing disrepair claim by contacting us today.

What can I claim for?

When making Southern Housing compensation claims, you are able to recover a suitable reward for the discomfort you have experienced and any costs you have incurred. So if you make a Southern Housing disrepair claim you can recover costs including:

  • Any damage to your personal possessions directly linked to the disrepair issue
  • Any costs you have incurred in dealing with or having to live with the disrepair issue
  • Any medical costs or to cover any periods of ill health directly related to the disrepair issue
  • Your general discomfort and inconvenience in living with the disrepair issue.

Contact Legal HD for your housing disrepair claims

We are specialists in Housing Association disrepair claims and can guide you through the process with expert advice. On a no-win-no-fee basis we can offer you a free consultation to assess the validity of your claim, and then help you through the legal process. So let us help you secure the Southern Housing disrepair claim you deserve by emailing us on info@LegalHD.co.uk or calling us on 01619747350 today.

Andrew Dow - Legal HD Co-Founder
Peter Hartley - Legal HD Co-Founder

Start Your Claim

Do you believe you have a case to make a housing disrepair claim against Southern Housing? If so, contact Legal HD today via the form below or call us on 0161 974 7350 today.

What problems can be included in a housing disrepair claim?

  • Damaged floors, doors, walls, windows and stairs
  • Damaged fittings – bathroom, toilet, kitchen
  • Infestations – vermin or insects

  • Structural issues – evidence of walls, plaster or roof damage

  • Faulty heating, boilers and radiators

  • Electrical issues – faulty/damaged sockets and exposed/damaged wiring

Call Legal HD today on 0161 974 7350 or

How It Works

Start Your Claim

Start Your Claim

Start by telling us about your case. You can do this online, by email or by telephone.

Your Case Reviewed

Your Case Reviewed

Our housing disrepair experts will review your case and will outline the next steps in the claims process.

Claim Compensation

Claim Compensation

If we think you have a case, we’ll work with you every step of the way to claiming the compensation you deserve.

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Start a housing disrepair claim

We offer No Win No Fee and have a high success rate with a wide range of housing disrepair claims.