Are you a Richmond upon Thames Council or housing association tenant living with housing issues that your landlord has failed to fix? If you’ve reported repairs and your complaints have been ignored or delayed, you may be entitled to take legal action and claim compensation.

At Legal HD, we help tenants across Richmond upon Thames hold landlords accountable for housing disrepair. Whether your heating has broken down or your home is suffering from damp, you have a legal right to live in a safe, well-maintained property.

What is Housing Disrepair?

Housing disrepair refers to any damage or deterioration in your home that your landlord is legally responsible for repairing. If you’ve reported these issues and they’ve not been resolved within a reasonable time, you may be eligible to claim.

Common problems include:

• Damp and mould, often caused by leaks or poor ventilation
• Water leaks from pipes, roofing or appliances
• Broken boilers or heating systems, leaving you without hot water
• Electrical hazards, such as faulty wiring or broken sockets
• Cracks in walls or ceilings and unsafe flooring
• Infestations, including rats, mice or insects due to poor property upkeep
• Broken windows and doors, impacting security and insulation
• Damaged kitchens or bathrooms that are unusable or unsafe

Can I Claim Compensation from Richmond Council or a Housing Association?

Yes. If you’ve notified Richmond Council or your housing provider about these problems and they’ve failed to act in good time, you may be able to claim compensation for:

• Stress and disruption to your daily life
• Damage to personal belongings (e.g. mould on furniture or ruined clothing)
• Higher utility bills if you’ve been forced to use electric heaters or dehumidifiers

We’ll fight to get you the compensation you deserve—and we operate on a no win, no fee basis, meaning there’s no financial risk to you.

Why Take Legal Action?

If your home is in poor condition and you’ve already tried going through your landlord without success, legal action may be the only effective option.

By bringing a housing disrepair claim, you can:

• Force the landlord to carry out the required repairs
• Recover compensation for your suffering and losses
• Help protect other tenants from similar neglect
• Improve your living conditions for the long term

It’s not just about money—it’s about standing up for your right to a safe and liveable home.

Why Choose Us?

We’re experts in housing disrepair law and have successfully supported tenants in Richmond upon Thames and across Greater London. When you work with us, you can expect:

• In-depth knowledge of Richmond Council housing issues
• A smooth, straightforward claims process
• No win, no fee representation—you don’t pay unless we win
• End-to-end management—we deal directly with your landlord
• A team that cares about getting the results you need

We’ll work quickly to assess your claim, collect the necessary evidence, and secure the best possible outcome for you.

Begin Your Housing Disrepair Claim in Richmond Today

You don’t have to put up with unsafe or poorly maintained housing. If you’ve reported repair issues to Richmond Council or a housing association and they’ve done nothing, we can help you take action. Call us now on 0161 974 7350 or fill in our online claim form and a member of our team will be in touch.