Are you living in rented accommodation in Leicester and have reported a housing disrepair problem to your landlord? If they have not responded to your complaint and the issue remains unresolved, you may be eligible to make a housing disrepair claim. Our experts at Legal HD can assess your eligibility and help you with a claim on a no-win no-fee basis, so contact our team today.  

Common causes of housing disrepair claims

Your landlord is responsible for providing safe and comfortable accommodation and that means carrying out general maintenance and repair issues, these include:   

• Damp problems 

• Mould problems 

• External damage 

• Water leaks 

• Structural issues 

• Faulty heating 

• Faulty electrics 

• Infestations 

If you have reported any of these issues to your landlord and they have not responded within a reasonable time period, you may be eligible to make a claim for compensation.  

Your compensation award

A landlord has failed in their duty if you have to live with a housing disrepair problem that you haven’t caused, and for an unreasonable length of time. If this is the case, you may receive compensation to cover: 

• Damage to your property and personal belongings 

• Costs related to living with the problem 

• Impacts on your health and wellbeing 

• Inconvenience and discomfort 

If this applies to you, contact Legal HD today and we can help you make a housing disrepair claim against your landlord in Leicester. 

How to know if you are eligible to make a housing disrepair claim

There is set criteria in place to control who is eligible to make a housing disrepair claim. You will qualify if these statements all apply to you: 

• You are renting your property through a housing association, social housing or a local authority 

• You have reported the disrepair issue to your landlord and ensured they have received the complaint 

• Your landlord has been given a reasonable and proportionate amount of time to resolve the issue 

• You are still living in the property with the disrepair issue unresolved 

If all these issues apply to you then we can help you make a housing disrepair claim. 

Housing disrepair claims in Leicester

Leicester is the largest city in the East Midlands region with a population of around 373,000. It was an important area in the Middle Ages and became a significant commercial and industrial centre during the Victorian era. It has good transport links and has become a popular university city with proud sporting traditions.  

This has helped to develop a strong rental sector in Leicester with a mixture of older, converted properties and purpose-built student accommodation. The housing boom in Leicester also continues in surrounding areas such as Melton Mowbray, Loughborough and Market Harborough. This combination of new and older properties is not immune to disrepair problems and we have helped many claimants in the Leicester area with successful housing disrepair claims. So if you have made a complaint to your landlord and it has not been resolved, then contact Legal HD today.  

Frequently Asked Questions

What is a no-win no-fee policy?

This means there is no risk in you making a claim because there is no cost. We will only charge for our services if we win the case, and this fee will come out of your compensation award, and will be a fixed fee agreed before you start a claim. If we lose the claim we will not charge a fee, meaning all the risk is on us, not you.  

What if I caused the damage?  

In most cases the landlord is responsible for carrying out repairs and for general maintenance, but if you have caused the damage – through blocking drains yourself or through breaking something, for example – unfortunately you will be liable for the damage and therefore can’t make a claim. The details of what you and the landlord are each responsible for should be stated in your tenancy agreement. 

What compensation can I claim for?

There are four main things you can make a claim for: damage to your property, impacts on your health, costs incurred in living with the problem, the inconvenience of living with the problem. In all cases these impacts must be directly related to the disrepair issue.  

Is it possible for a landlord to charge me for making repairs? 

Yes, but only if you were personally responsible for the damage, i.e. through your own neglect or unreasonable behaviour. The landlord is responsible for all other damage.